FAQ

The pontoon boat is very spacious and can accommodate up to 12 persons. However, this limit is strictly enforced to ensure the safety of all passengers and maintain the boat’s buoyancy. Exceeding this capacity could compromise stability, leading to unsafe conditions on the water. Therefore, the restriction helps us provide a secure and comfortable experience for every guest.

A: Yes, you are welcome to bring your own food on board; The River Lounge has a built-in cooler to keep your items fresh and convenient throughout your experience. Alternatively, if you prefer us to supply your meals, you can browse our catering options online and make a purchase in advance. Your selected food will be ready and available for you once you are on board, ensuring a seamless and comfortable service tailored to your preferences.

A: Yes, you absolutely can consume alcohol on board , as long as you are over 18 years old. It’s your day to enjoy, so feel free to drink responsibly. However, if you are driving the boat, the same rules as the Department of Transportation (DOT) apply—no alcohol consumption is permitted for the boat operator. Our vessels accommodate up to 12 persons, and maintaining sensible behavior is a top priority to ensure everyone’s safety and enjoyment during the experience.

A: Yes, The River Lounge offers a professional driver service for your convenience at a rate of $500 per day. Please note that opting for this service occupies one of the available spaces on board, which means that the maximum number of guests allowed will be reduced to 11. This option ensures a seamless and comfortable experience while maintaining our safety and capacity standards.

A: At The River Lounge, our boats are insured to carry up to 12 passengers safely. To ensure compliance and safety, we have restricted the boat’s maximum speed to 10 kilometers per hour (KPH). This speed limit aligns with the Swan River’s regulations, which vary between 5 KPH and 10 KPH in different sections. Any person over the age of 21 is permitted to operate the boat under these restrictions. It is important to note that speed limits on the Swan River are strictly enforced by the river police, and any speeding violations may result in penalties. Our policies prioritize safety and legal compliance to provide a secure and enjoyable boating experience for all customers.

A: We prioritize your safety and confidence when operating our pontoon boats. Before your outing, your party will receive a comprehensive 30-minute induction where our trained staff will guide you through all the essential controls and procedures. This session ensures you understand how to safely operate the boat, including starting, steering, and handling emergency protocols, so you can enjoy your time on the water with peace of mind.

A: Yes, We ensure that life jackets are provided for all persons on board each boat trip. Additionally, before departure, you will receive clear and professional instructions on how to properly put on the life jackets to ensure your safety throughout the journey. This commitment reflects The River Lounges dedication to passenger safety and a secure boating experience.

A: The River Lounge does not supply alcohol due to strict licensing laws. However, guests are welcome to bring their own alcohol and use the cooler box facilities provided to keep beverages chilled. We kindly ask all guests to drink responsibly, and it is important to note that the boat driver must not consume any alcohol. For your convenience, we can supply soft drinks upon request, which can be added to your booking prior to your visit.

A: The river lounge is equipped with an additional electric motor that can be activated via the console, as demonstrated during your induction. If you experience any issues with the main motor, you must notify us immediately. Once informed, we will assess the situation and confirm whether the electric motor can be safely used to operate the boat. Depending on your location and the distance involved, this motor will enable you to drive the boat safely back to base or to the nearest mooring point, ensuring your safety and minimizing disruption to your experience.